These terms govern your use of eg999. Please read them carefully before registering or placing any bets. By creating an account on eg999, you confirm that you have read, understood, and agreed to everything on this page.
A quick overview of the six key areas covered in the eg999 terms and conditions.
Who can register on eg999, age requirements, identity verification rules, and what happens if you provide false information during registration.
How deposits and withdrawals work on eg999, minimum and maximum amounts, processing times for bKash, Nagad, and Rocket, and what triggers a manual review.
How bonuses are credited, wagering requirements, expiry periods, and the conditions under which eg999 may cancel a bonus or withhold a withdrawal linked to bonus funds.
The standards eg999 applies to game outcomes, what constitutes a void bet, how disputes are handled, and the consequences of attempting to manipulate game results.
Your responsibility to keep your eg999 login credentials secure, what to do if you suspect unauthorised access, and how eg999 handles accounts that show signs of compromise.
The tools eg999 provides to help you stay in control — deposit limits, session reminders, self-exclusion — and the circumstances under which eg999 may restrict your account for your own protection.
Important: These terms and conditions form a legally binding agreement between you and eg999. If you do not agree with any part of these terms, you must not register an account or use the eg999 platform. Continued use of eg999 after any update to these terms constitutes acceptance of the revised terms.
By accessing or using the eg999 platform at eg999.live, registering an account, making a deposit, or placing a bet, you confirm that you have read these terms and conditions in full and that you agree to be bound by them. These terms apply to all users of eg999, including visitors who browse the platform without registering.
eg999 reserves the right to update these terms at any time. When changes are made, the updated version will be published on this page with a revised date. It is your responsibility to check this page periodically. If you continue to use eg999 after changes are published, you are deemed to have accepted the updated terms.
These terms should be read alongside the eg999 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and eg999.
To register and use eg999, you must meet all of the following eligibility requirements:
eg999 may request identity verification documents at any point. If you are unable to provide satisfactory verification, eg999 reserves the right to suspend your account and withhold any pending withdrawals until verification is completed.
Age Verification: eg999 takes underage gambling seriously. If there is any reason to believe that a registered user is under 18, the account will be suspended immediately pending age verification. Any winnings accumulated during this period may be forfeited.
Each person may hold only one account on eg999. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. If eg999 identifies multiple accounts belonging to the same individual, all accounts may be suspended and any balances may be forfeited.
You are responsible for ensuring that all information provided during registration is accurate and up to date. This includes your name, date of birth, contact number, and payment method details. Providing false information is a breach of these terms and may result in immediate account termination.
Your eg999 account is personal to you. You must not share your login credentials with anyone else or allow another person to use your account. eg999 is not responsible for losses incurred as a result of unauthorised access to your account where you have shared your credentials or failed to keep them secure.
Account Currency: All balances, deposits, and withdrawals on eg999 are denominated in Bangladeshi Taka (BDT). eg999 does not currently support multi-currency accounts.
eg999 accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All three methods are integrated directly into the platform. Deposits are credited to your eg999 balance instantly upon confirmation from the payment provider.
The minimum deposit on eg999 is ৳100. There is no maximum deposit limit for fully verified accounts. Deposits below the minimum amount will not be credited and will be returned to the originating payment method.
Withdrawal requests are processed within 10 to 15 minutes for standard amounts on verified accounts. Withdrawals that exceed daily limits or that are flagged for review may take longer. eg999 will notify you if a withdrawal requires additional verification before it can be processed.
eg999 reserves the right to request additional documentation before processing any withdrawal. This is a standard anti-fraud measure and does not imply any wrongdoing on your part. Failure to provide requested documentation within 7 days may result in the withdrawal request being cancelled.
Payment Method Matching: The payment method you use to withdraw must match the one used for your most recent deposit. eg999 does not allow withdrawals to a different bKash, Nagad, or Rocket number than the one on file for your account without prior verification.
eg999 offers welcome bonuses, reload promotions, cashback deals, and other time-limited offers to registered players. All bonuses are subject to the specific terms stated on the promotion page, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates.
General bonus rules that apply across all eg999 promotions unless otherwise stated:
Bonus Abuse: eg999 monitors bonus usage patterns. Accounts found to be exploiting promotions — including through coordinated betting strategies designed to guarantee profit from bonus funds — will have their bonuses cancelled and may have their accounts suspended.
All games on eg999 operate according to their individual game rules, which are accessible within each game interface. By placing a bet on any game, you confirm that you have read and understood the rules for that game.
All game outcomes on eg999 are determined by certified random number generation systems. eg999 does not influence game outcomes in any way beyond the standard house edge built into each game's design. The RNG systems used by eg999's game providers are independently tested and certified.
Disputes regarding game outcomes must be submitted to eg999 support within 48 hours of the disputed event. eg999 will review the game logs and provide a resolution within 5 business days. The decision of eg999 on game disputes is final.
You are solely responsible for maintaining the confidentiality of your eg999 username and password. eg999 strongly recommends using a unique password that you do not use for any other online service, and enabling any additional security features available in your account settings.
If you suspect that your eg999 account has been accessed without your authorisation, you must contact eg999 support immediately. eg999 will investigate and, where appropriate, suspend the account to prevent further unauthorised activity.
eg999 will never ask for your password via email, chat, or any other communication channel. If you receive a message claiming to be from eg999 and asking for your password, treat it as fraudulent and report it to support immediately.
Security Tip: Use a strong password combining letters, numbers, and symbols. Do not share your eg999 login details with anyone, including friends or family members. eg999 cannot be held responsible for losses resulting from shared credentials.
The following activities are strictly prohibited on eg999. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:
eg999 is committed to providing a safe and responsible gaming environment. We provide a range of tools to help players manage their gaming activity and stay in control of their spending. These tools are available in your account settings and include:
eg999 may also impose account restrictions without your request if our monitoring systems identify patterns of play that suggest a player may be experiencing difficulties. This is done in the interest of player welfare and is not a punitive measure.
If you feel that your gaming is becoming a problem, we encourage you to use the self-exclusion tool immediately and seek support. More information is available on the eg999 Responsible Gaming page.
eg999 collects and processes personal data in accordance with its Privacy Policy. By registering on eg999, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is available at eg999.live/privacy-policy.
eg999 uses your personal data to operate your account, process payments, verify your identity, provide customer support, and comply with legal obligations. eg999 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law.
eg999 retains account data for a minimum of 5 years after account closure, as required for anti-money laundering compliance. You may request access to your personal data at any time by contacting eg999 support.
You may close your eg999 account at any time by contacting support. Before closing your account, any pending withdrawals will be processed and any remaining balance will be returned to your registered payment method, provided there are no outstanding verification requirements or active bonus wagering obligations.
eg999 reserves the right to suspend or terminate any account at any time without prior notice if:
In cases of termination due to a breach of terms, eg999 reserves the right to forfeit any remaining balance in the account. eg999 will provide written notice of termination and the reason for it wherever legally required to do so.
eg999 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, eg999 does not guarantee uninterrupted access or error-free operation.
To the maximum extent permitted by applicable law, eg999 shall not be liable for:
Nothing in these terms limits eg999's liability for fraud, death, or personal injury caused by eg999's negligence, or any other liability that cannot be excluded by law.
eg999 may update these terms and conditions at any time. When material changes are made, eg999 will notify registered users via the email address on file or via an in-platform notification. The updated terms will be published on this page with a revised effective date.
If you do not agree with the updated terms, you must stop using eg999 and close your account before the effective date of the changes. Continued use of eg999 after the effective date constitutes acceptance of the revised terms.
If you have any questions about these terms and conditions, or if you need to raise a dispute or complaint, please contact the eg999 support team. Our support team is available 24 hours a day, 7 days a week.
eg999 aims to respond to all support queries within 24 hours. Formal complaints will receive a written response within 5 business days.
Dispute Resolution: If you are not satisfied with the outcome of a complaint, you may escalate the matter through the formal dispute resolution process described in your account settings. eg999 is committed to resolving all disputes fairly and transparently.
Register your free eg999 account today and enjoy fair games, instant bKash payouts, and 24/7 support — all on a platform built specifically for Bangladesh players.